KonsultaMD: The Answer to Doctor Shortage In The Philippines

KonsultaMD: The Answer to Doctor Shortage In The Philippines

It’s not uncommon in the Philippines to not consult a doctor when you’re sick. There are some people who buy medicines when they have a headache, flu, cough, colds, etc. even without asking for a prescription. We know that self-medication shouldn’t be tolerated but somehow a lot still do it. This is a result of factors like pricey medical consultation, limited accessibility, under resourced public hospitals, and lack of experienced healthcare professionals (there are about 3 doctors for every 100,000 patients in rural areas and 7 doctors for every 100,000 patients in urban areas). As a mother, I want to make sure that my daughter always gets the best attention whenever she’s sick so I never self-medicate when it comes to her.


An innovative venture that probably not many people know about and is already here in the country is KonsultaMD. It’s a 24/7 health hotline service created to make medical information more accessible, effective, and affordable to a vast number of Filipinos. Operated by Global Telehealth, Inc. and Salud Interactiva, KonsultaMD’s aim is to enable all Filipinos to have access to reliable medical information anytime, anywhere at a low price.

KonsultaMD: The Answer to Doctor Shortage In The Philippines

Another good thing about this phone service is that highly trained, experienced, and licensed Filipino doctors are the ones who answer queries and give basic healthcare information and medication. This service somehow helps address the shortage of doctors in our country. Among the concerns that can be asked are those about pregnancy, infant and/or toddler care, fever and other general ailments, signs and symptoms, and diet.


KonsultaMD has several product features such as 24/7 unlimited access to medical information, clinical advisory, general health information, medical information, education (guidance and specific measures), and healthcare lessons (interim care / self care / general recommendations).

KonsultaMD: The Answer to Doctor Shortage In The Philippines


  • Telephone triage (clinical information — whether it is an emergency or non-emergency)
  • Medical information for primary conditions (defined as cough, fever, cold, flu, pink eye / sore eyes, sinus infections, urinary tract infections, bronchitis, rashes, allergies, asthma), maternity, pediatrics, and other conditions
  • Reading of, and information on, lab and diagnostic results
  • Health coaching and nutrition counseling
  • Permissible medication (over the counter medication)


KonsultaMD is available to Globe and TM customers at affordable subscription plans. Postpaid customers only pay P150/month while Globe prepaid and TM customers may subscribe for P15/week, P60/month, P120 every two months, or P180 a quarter. Platinum Elite members’ subscription is free.

KonsultaMD: The Answer to Doctor Shortage In The Philippines

Calls using Globe or TM are charged P1/minute while calls within Metro Manila via landline are free. For non-Globe users, standard NDD rate for calls outside Metro Manila or regular mobile to landline rate should be paid. Subscribe by registering at www.konsulta.md, visiting a Globe store, or by calling 79880 via mobile networks or (02) 798.8000 via landline.

For more information, please visit their website at www.konsulta.md.


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